Shipping Policy

Processing Time

All orders are processed within 1-2 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.

Standard Shipping

Standard shipping takes 3-5 business days from the date of dispatch. Free standard shipping is available on all orders over $75.

Express Shipping

Express shipping (1-2 business days) is available at checkout for an additional fee.

Free Shipping Threshold

Orders over $75 qualify for free standard shipping. This is automatically applied at checkout.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number. You can use this to track your order directly with the carrier.

Incorrect Address

Please ensure your shipping address is correct before placing your order. Daily Charge is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at support@dailycharge.com.

Lost or Damaged Parcels

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at support@dailycharge.com and we will investigate and resolve the issue promptly.